How can I tell which incidents occur most often in my organization

This article will explain where to look to see which incidents occur more often in an organization.

Knowing which incidents occur most often in an organization can be helpful when creating action plans for dealing with problems. Seeing how often they occur can also possibly point out some additional training needs.

You can view which incidents occur most often by viewing how often an incident response workflow was used.

Access Incident Response Workflows in the Planning section of the System menu.

When the list of workflows opens up, you can view the Usage, which indicates how many times that Incident Response Workflow was used in an incident.