IMPOWR Entity Descriptions

An 'entity' is an IMPOWR element that has associated data fields and can be linked with other related entities. Entities have specific functionality/features,

Ex. An IMPOWR 'Program' is an entity that includes data fields such as Program Name, Program Type, Status, Key Personnel, among other data fields, and can be linked to other entities, such as Clients, Volunteers, Expenses, Sessions, Services, Partners, Contracts, Tasks, Notes, Files, History, Events, Referrals, and Service Providers. IMPOWR Programs have specialized features based on the Status of a Program.

The following table outlines some key IMPOWR Entities.

Entity	Definition	Key Attributes / Fields	Notes
Instance	A dedicated, standalone version of the IMPOWR platform for a specific customer	Users and roles Programs and services Forms, workflows, dashboards Custom settings	Isolated from other instances; supports scalability and custom updates.
Account	A digital profile representing a person (client, staff, or family member)	Account type (Dependent, Independent, Family) Personal info (DOB, gender, etc.) Program participation Relationships	One unique account per person; managed by users with security rights.
Organization	A nonprofit, agency, or service provider represented in an IMPOWR instance	Staff accounts Client records Programs and services Divisions	Can be grouped into Organization Groups; may have Partner Orgs.
Division	A department or section within an organization	Name Approver teams Programs grouped under it	Used for task filtering, reporting, and workflow approvals.
Program	A structured initiative or service area within a division	Name, Type, Status Associated staff, documents Services, sessions, expenses Workflow	Often a key operational client delivery mechanism; can contain multiple services and be linked to workflows and assessments.
Service	A specific, trackable activity provided to clients	Type Date, time, duration Staff Outcome	Can be tied to a program and program workflows; customizable.
Program Workflow	A structured process guiding tasks, approvals, and data collection	Stages (Intake, Assessment, etc.) Forms, tasks Approvals Triggers	Assigned per program; supports automation and conditional logic.
Form	A customizable digital document for data collection	Field types (text, dropdown, etc.) Workflow integration Permissions Version control	Can be used in workflows; can trigger tasks/status updates.
Assessment	A tool to evaluate client needs, progress, or outcomes	Type (Question-based, Grid, Organizational) Scoring logic Templates Access control	Type of Form; can be tied to workflows, and reporting.
Intake Form	A specialized form for initial client engagement	Demographics Needs and eligibility Conditional fields Workflow triggers	Initiates process to serve a new client; pre-fills data; controls access.