Care Plans
Articles
- At what point does a SAP show up in the Staff Action - Work Queue
- Can I access my Staff Action Plan and Monthly Report from the Client Portal
- Can I capture Fire Drills in Staff Action - Work Queues
- Can I clear the billable service and rerun auto-calculate billable service
- Does anything display if there are Overlapping Dates between Staff Action Plans
- Does anything display if there is a Gap between Staff Action Plans
- How are Current Past and Future Bed Checks displayed
- How are multiple time and supports added for an individual's billing
- How are Staff Action Plans tied to Care Plans
- How are the Staff Action Plan Goal Total Opportunities Calculated
- How can a DSP tell if there is action needed on their notes for their completed Staff Action Plan support
- How can a non-System Administrator access the Staff Action Billing RuleSet setup screen
- How can Finance send claims related messages to Program Directors from the Staff Action - Billing Opportunities page
- How can I access a Staff Action Plan Billing Ruleset from a Program
- How can I act on multiple Staff Action Claims at one time
- How can I add a Goal to a Staff Action
- How can I add a narrative to a Staff Action Monthly Report
- How can I add a narrative to a Staff Action Monthly Report
- How can I add a note when capturing performing the Daily Activity
- How can I add default Approvers to my DDP
- How can I add default IPOP Approvers
- How can I add more than 1 daily note action to my Staff Action Plan
- How can I add or restrict Prompt Levels by Program
- How can I add SAP Tags to my Staff Action Plan
- How can I assign a Behavior Category to a Behavior
- How can I automatically set an End Date for my Staff Action Plan
- How can I be informed when changes are made to my Care Plan
- How can I be informed when changes are made to my Staff Action Plan
- How can I change a Staff Action Billable Service after it has been invoiced
- How can I change Program Session Attendance Statuses
- How can I change the order of my Staff Supports
- How can I change the prompt level when auditing a Staff Action Support
- How can I check if Bed Check Times for Billing are consistent between programs
- How can I choose commonly used audit findings in Staff Action Plan Note Audits
- How can I compare a Staff Action Plan to another plan
- How can I compare my current Staff Action Plan to one previously created
- How can I compare the settings for my Programs
- How can I configure the Client Wizard (used when deactivating clients)
- How can I copy Supports from a Staff Action Plan for another client
- How can I copy the settings from one Program to another
- How can I create a Staff Action Plan Daily Note in bulk
- How can I create and link an IPOP to a Staff Action Plan
- How can I create multiple Staff Action Plan Notes at the same time
- How can I customize my Client Document Approval page
- How can I customize my Staff Action Plan note templates based on my program
- How can I designate if a SAP Action is a Group Action or not
- How can I designate if clients in a program require a Life Plan
- How can I display Client Tags on my Staff Action Plan
- How can I easily copy my custom Staff Action Plan Support Option settings from my current program to another program
- How can I easily copy my Staff Action Plan Bed Check Schedule from one program to another program
- How can I enable PICA Sweeps
- How can I enter a Life Plan Author who is an organization and not a Staff Member
- How can I enter a Suggested Service on my Staff Action Plan Note
- How can I enter approvals on my Client Documents
- How can I get a Client Attendance Summary to display in the Monthly Report
- How can I get a Client Financial Summary to display in the Monthly Report
- How can I get Additional Information to display in the Monthly Report
- How can I get alerted if I sessions are just short of a full day
- How can I get Behaviors to display in the Monthly Report
- How can I get Goal Specific Narratives to display in the Monthly Report
- How can I get Header Text or a Title to display on the Monthly Report
- How can I identify the individuals who refused to allow their EVV location information
- How can I indicate the SAP related service should be audited
- How can I keep informed of changes made to a Care Plan or a Staff Action Plan
- How can I let the daily billing rules review and determine the proper Staff Action Billable Service
- How can I link a Behavior to an Incident
- How can I make my Care Plan Approver Required
- How can I make the facility address display on my Monthly Report header
- How can I only show the time slots when Bed Checks are being perfomed
- How can I override the DSP Selected Service for a Staff Action Plan action
- How can I print out my Care Plan or Staff Action Plan related form template
- How can I quickly access the Billing RuleSet from the Staff Action - Billing Opportunities page
- How can I quickly approve a Staff Action Plan
- How can I quickly determine the number of units which will be billed
- How can I quickly see my Program Operations Settings
- How can I quickly see the invoiced dollar amount of a Staff Action service
- How can I quickly see the number of bed checks performed when looking at the Staff Action - Billing Opportunities page
- How can I quickly see the SAP settings set up for my Programs
- How can I quickly see who approved the Staff Action Plan
- How can I quickly see who is missing Medicaid numbers
- How can I quickly tell if a service has been sent for billing by looking at the Staff Action - Billing Opportunities page
- How can I quickly tell if programs have billing rules
- How can I quickly tell which of my Care Plans are expiring in the next 60 days
- How can I quickly tell which of my Staff Action Plans are expiring in the next 60 days
- How can I quickly view a Staff Action Plan support note
- How can I quickly view Program details from the Staff Action Plan Work Queue
- How can I require a witness for a Staff Action Plan POMS Goal
- How can I restrict who can access the Staff Action - Work Queue page
- How can I review a Staff Action Plan
- How can I see a Summary of Life Plans and Care Plans
- How can I see if and when my Staff Action Plan was reviewed
- How can I see the Staff Supports entered at times inconsistent with the expected time logged in the SAP
- How can I see who performed a bed check and when it was performed
- How can I see why Billable Service was not as expected or was Not Billable
- How can I select a service after the action appears on the Staff Action - Billing Opportunities page
- How can I select the group size in my Staff Action Plans
- How can I set a Staff Action Plan Support Group Size
- How can I set custom data entry options and custom text headers and footers for my Staff Action Plan printouts
- How can I set up EVV for my program
- How can I set up Staff Support Notes and Templates for the Staff Action Plan POMS Goals
- How can I setup Holidays in the system
- How can I setup Multiple Approvers for a Behavior Support Plan (BSP)
- How can I setup the Client Portal so Staff Action Plans are displayed
- How can I setup the possible actions that could occur during Bed Check time slots
- How can I specify a Program related Action to be used as a Daily Note in Staff Action Plans
- How can I specify the eSignature Attestation for my Staff Action Plan approvals
- How can I specify the Staff Action Plan approvers for my Program
- How can I Tag my Staff Supports
- How can I tell if there is a missing Medicaid Number
- How can I tell who entered a note and when on a Shared Action in the Staff Action - Work Queue
- How can I test the Billing Rules I created for my organization's Staff Action - Billing Opportunities
- How can I update Staff Action Plans in Bulk
- How can I update the billing rule 'Supports all start on or after a certain time
- How can I view or add behaviors in a Staff Action Plan
- How can I view other client documents when looking at SAP Actions
- How can I view Program Sessions from the Staff Action Plan
- How can I view Staff Action Plans on the Client Portal
- How can I view the PDF associated with a Behavior Support Plan
- How can I view the rollup of Accout Behaviors
- How come my Staff Action Plan doesn't automatically set to Approved
- How do approver names get added to Life Plans
- How do Behaviors Work
- How do I access Bed Checks from a Staff Action Plan
- How do I account for Staff Activities like documentation and travel in Billing Rulesets
- How do I activate the Program Operations tab in programs to use in Staff Action Plans
- How do I add a Facility Inspection to my Staff Action Plan
- How do I add an Outing to my Staff Action Plan
- How do I add new Care Plan Tabs or rename existing ones
- How do I add POMS Factors and Goals to a Staff Action Plan
- How do I add specific Behavior tracking by Client Account
- How do I add team approvers to my Life Plan/Care Plan
- How do I allow Actions to overlap in a Staff Action Plan
- How do I Approve a Staff Action Plan or provide Feedback
- How do I Approve or Un-Approve a Staff Action Plan Monthly Report
- How do I associate Staff Action Plans with a Care Plan
- How do I attach a form to a Client Document so it can be filled out
- How do I Audit Staff Action Plan notes
- How do I bill - in simpler to understand terms
- How do I capture Travel and Documentation Time in my Staff Action-Work Queue
- How do I change the name of the Staff Action Bed Check Status
- How do I change the Start or End Date on a Staff Action Plan
- How do I choose from the possible Bed Check actions
- How do I complete a Staff Action Plan POMS action after the scheduled date
- How do I complete Monthly Tasks in my Staff Action Work Queue
- How do I configure the Billing Rule Set for my Staff Action Plan
- How do I control session overlaps
- How do I copy billing rules
- How do I create a dashboard report for my Staff Action - Work Queue
- How do I create a default Life Plan Author
- How do I create a Staff Action Plan program participation alert
- How do I create an SAP without POMS Goals
- How do I create Behavior and Medication Monitoring Plans
- How do I create Behavior Support Plans and Medication Monitoring Plans
- How do I create or modify Provider Assigned Goals
- How do I describe Behavior Support Plan Intensities
- How do I enable Billing Units rounding for sessions
- How do I enroll Clients in a Program Session
- How do I get metrics to display in Program Insights
- How do I get my IPOP to display in my Staff Action Work Queue
- How do I get travel and documentation time to display in the Monthly Report
- How do I identify and designate Required Credential needs related to Staff Action Plan POMS actions
- How do I identify and designate Transportation needs related to Staff Action Plan POMS actions
- How do I know if a Care/Life Plan or SAP can be deleted
- How do I Lock a Staff Action Plan
- How do I make a Staff Action Plan program task Individual or Shared
- How do I make Behavior Intensity and Duration fields Required
- How do I not bill Bed Checks for someone out of the Facility
- How do I perform a Bed Check
- How do I perform an ad hoc billable service as part of my Staff Action Plan
- How do I reach the Behavior Support Plan (BSP) page
- How do I require a Staff Member's daily Notes to be audited in a Staff Action Plan
- How do I require auditing of certain staff member's SAP notes
- How do I restrict the action list to specific Staff Action Plan priorities
- How do I restrict User Entries of excessively long Sessions
- How do I restrict who can access the Staff Action Plan Work Queue
- How do I see the reason why something cannot be billed
- How do I select a Billing RuleSet for a Staff Action Plan
- How do I set or change a Program Billing Interval
- How do I set session minute alerts so when someone is close to a full or half day
- How do I set up Activity Time Blocks
- How do I set up non-POMs Goals for my SAP
- How do I set up Staff Action Alert Thresholds
- How do I set up Staff Action Plan Billing Rules
- How do I set up Staff Action Support Prompt Levels
- How do I set up the Bed Check Outcomes
- How do I set up the Support Services used in my Staff Action Plan
- How do I setup alerts for Program Combinations
- How do I setup and use Behavior Support Plans
- How do I setup On-going or As-Needed Staff Action Activity frequencies
- How do I setup Staff Action Plan Actions to prompt for Daily Notes
- How do I setup Staff Action Plan Actions to require notes or E-Signatures
- How do I setup Staff Action Plan form headers and footers
- How do I setup the Bed Check time slots
- How do I setup the default Billing for an Individual in a Program
- How do I specify a timing requirement for an action in my Staff Action Plan
- How do I track Behavior Intensity
- How do I turn on and setup Behavior linking in Client Documents
- How do I turn on Bedroom Sweeps or PICA Sweeps
- How do I turn on Staff Activity Tracking for Sessions
- How do I turn on the Program Checklist for my program
- How do I UnLock a Staff Action Plan
- How do I view the activities which were completed as part of the Staff Action Plan
- How do I view the Life Plans/Care Plans for the clients I am Case Manager for
- How do Owners and Authors of Life Plans differ
- How do the Staff Action Plan On-going Activities Work
- How does Behavior Tracking work
- How does Default to Group Support in the Program Settings work
- How does Show filter work in the Care Plan Summary
- How does the Approver Team in the Division screen work
- How does the configuration setting Restrict Access to Program Staff work
- How does the EVV Location Work
- How does the Staff Action Plan Billing Process Work
- How does the Staff Action Plan Lifecycle Work
- How is EVV tied to Unit of Service
- How much text can be entered in a POMS Goal Note
- Is there a way to let the system set my Care Plan or Staff Action Plan end date
- On which screens can I view IPOPs
- Using Behavior Tracking Only client documents
- What are POMs Factors and Goals
- What are Quick Incidents and how do I work with them
- What are some Guidelines for setting up Billing Intervals
- What criteria is used to show a person on a list
- What do some of the Billing Rule settings mean
- What do the Group numbers mean in the Billing Opportunities page
- What does Override refer to on the Staff Action - Billing Opportunities screen
- What happened to my Program Operations and Configuration Options
- What is an example of a Billing Workflow
- What is needed to do Billing
- What is one way to troubleshoot billing issues
- What is the group size for Documentation and Travel
- What is the overall Staff Action Plan Billing Approach
- What is the overall workflow for Staff Action Plan Audits
- What privilege is needed to edit Client Documents
- What privileges are needed for the icons on the top of the Staff Action Work Queue page
- What privileges do I need to unapprove Staff Action Plans
- What security privileges are needed to access the buttons on the top of a Staff Action Plan
- What staff action work queue security rights do I need
- When do Staff Action Plans (SAPs) display in the Work Queue
- When does the Billing Summary Pop-up Alert occur
- Where are some of the settings that I need
- Where can I find the Staff Action - Claims page
- Where can I see the Bed Check outcomes
- Where can I view the Program Dashboard
- Where do I setup Group Minutes billing rules
- Where do I setup my Program
- Where does the CCO name on the SAP Printout come from
- Which Staff Action Plans display in the Monthly Report
- Why am I receiving an error when trying to copy a Life Plan
- Why can't I delete a Behavior from the Behavior List
- Why can't I see a client's weekly and daily goals in the SAP Supports
- Why can't I see the SAPs associated Program name in the Work Queue
- Why can't I select Billable, Retainer, or Therapeutic services for my Supports
- Why doesn't a client outing show on the Staff Action Monthly Report
- Why is my GeoLocation not being captured
- Why isn't billing for bed checks showing up for a client
- Why might more than one Staff Action Plan show in the work queue
- Why we recommend running Billing Rule Tests